Used by the biggest companies, TrendMiner is a superb analytics tool for an SME.  Optimized for tags, but fully csv capable, TrendMiner is the smart way for an SME to plan for growth. 

• G-WPO is honored to have been credentialed by TrendMiner/Software AG as a Partner certified to represent the product 

•  See attached White Paper.  Though directed to Food & Beverage, this report is an outstanding introduction to the use of advanced analytics in a wide range of industries.